Terms of Service

The basics of working with Sprucebird. The specifics live in the agreement we sign with you. Sprucebird is a two-person studio in Spokane, Washington, run by Caleb Campbell and Owen McComas.

Last updated · February 2026

What we do

Sprucebird takes your unstructured data, normalizes and organizes it, makes it searchable, and builds custom tools on top — the full picture is on our services page. Each engagement begins with the hands-on work of ingesting and structuring your data, and continues as ongoing access to the search and tooling we build.

The agreement governs

This page is an overview. The terms that actually apply to an engagement (scope, pricing, ownership, confidentiality, and support) are set out in the written agreement we sign with you, which takes precedence over anything here. New work starts when you scope a project with us.

Confidentiality

We sign an NDA before reviewing sensitive material, process your data on-premise, and treat every engagement as confidential. For how we handle your data, see our privacy policy.

Honest scope

We only take on work we believe we can do well. Where a need touches certifications or integrations we haven't verified, we'll tell you it's a scoping conversation instead of making a promise on the spot.

Contact

Questions? Email [email protected].